Loveland Brand Design LLC ("LBD," "we," "us") operates lovelandbranddesign.com. This policy describes how we collect, use, and protect information you provide when using our website or engaging with our services.

Information We Collect

We collect information you voluntarily provide through our contact form, including your name, email address, phone number, business name, website, and details about your marketing situation. We also collect standard web analytics data through Google Analytics 4 and Microsoft Clarity, including pages visited, time on site, and device information. This data is used in aggregate to improve our website experience.

How We Use Your Information

We use information you submit to assess fit, respond to inquiries, and scope potential engagements. We do not sell your information to third parties. We do not use your information for marketing purposes without your explicit consent.

Analytics and Tracking

This website uses Google Analytics 4, Google Tag Manager, Google Search Console, and Microsoft Clarity to understand how visitors interact with our site. These tools collect anonymized usage data. You can opt out of Google Analytics tracking via the Google Analytics opt-out browser add-on. Microsoft Clarity may record session replays and heatmaps in anonymized form.

Data Retention

Contact form submissions are retained in our CRM for business correspondence purposes. Analytics data is retained per the default retention policies of each platform. You may request deletion of your personal data at any time by contacting info@lovelandbranddesign.com.

Contact

Questions about this policy: info@lovelandbranddesign.com or 617.686.5618.